If you have feature requests, feedback, or encounter any issues while using our service, please feel free to contact us via email.

Contact Us via Email

We no longer provide an in-site contact form. Please send us an email directly if you need to contact us.

Contact Email： [email protected]

To help us troubleshoot and resolve issues more quickly, please include the following in your email:

• Your account email used on Ticko website (for order confirmation and reward distribution);
• The issue you encountered or areas you'd like to see improved, described as clearly as possible (including approximate time of occurrence, your steps, etc.);
• If it's a bug or exception, please attach screenshots of the page or error messages so we can locate the issue more quickly.

We will reply to your email as soon as possible. Thank you for your understanding and support!